• Resolved gyanarthi

    (@gyanarthi)


    Photos on the product pages appear as they should on Edge & firefox, and safari, but not Chrome or Opera where they appear on the shop page, but when click to see a product, everything loads but the pictures.
    I deleted the cache on the browsers and my purged them on my website also.
    I have current plugin Version 9.3.2?
    This has never happened before.
    thanks for any help…

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter gyanarthi

    (@gyanarthi)

    the page I listed is just an example– all products are like that

    Thread Starter gyanarthi

    (@gyanarthi)

    when I run a pingdom speed test on the example page, the phot does not appear

    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    When looking at https://gyanarthibooks.com/product/iron-butterfly-james-cotton-concert-show-back-handbill-bg157-pc-1969/ in both FireFox and Chrome, I can see the image loading in the code but it’s not actually showing.

    In working through the code, it looks like the site is using a 3rd party plugin to display product images in a slider. To check whether that’s causing a conflict, are you seeing the same thing even after temporarily disabling the Gallery Slider for WooCommerce plugin?

    If you’re still seeing the same issue even after disabling that plugin, please share a copy of your status report as found under WooCommerce > Status in order to troubleshooting things further.

    Thanks!

    Thread Starter gyanarthi

    (@gyanarthi)

    thank you, @riaanknoetze … that was it!~!! images show up now!!
    I was looking for a way to not have the magnification of the photo display on hover.. Is there any way to do that without a plugin, or do you know another that would work without the conflict.. I had one before, but switched for the free video option in this one, but cant find it again.

    Thread Starter gyanarthi

    (@gyanarthi)

    @riaanknoetze… come to think of it… I’m just going to stay with the woocommerce as it is.. it looks fine on the mobile..; and thats what I need.
    thanks so much for your help!!
    best,
    bennett

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @gyanarthi,

    You’re welcome. I’m glad we could help.

    Should you have further inquiries, kindly create a new topic here.

    If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/woocommerce/reviews/

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.