Photos not loading

  • Resolved redtailboas

    (@redtailboas)


    5 months, 2 weeks ago

    They were working fine before, now just showing the circle going round and round and they never load. The rest of the site working fine. Nothing has changed on the website at all. Any ideas what the problem might be?

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  • Plugin Author Sayontan Sinha

    (@sayontan)

    Please share a URL where the issue is occurring.

    Google Photos don’t have cacheable URLs (their URLs expire after 30-35 minutes). So, if you have a caching plugin, that is likely to be causing this (see this in the FAQ). There are various ways you can get around this – you could disable cache, or use the JS load mode.

    Thread Starter redtailboas

    (@redtailboas)

    okay, that seemed to have solved it. They were loading in mobile mode but not desktop mode. I set it to JS and seems to be working alright now.

    • This reply was modified 5 months, 2 weeks ago by redtailboas.
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