• Resolved tinacaskey78824

    (@tinacaskey78824)


    I tried uploading some photos into my library this evening and they all came back with the error message of “Photo exceeds the maximum upload size for this site.”

    All my photos are taken with the same camera (my cell phone)…so that isn’t any different. Both the multi-file uploader and browser uploader gave me the same error message.

    My photos are between 120 – 200 jpeg (if that means anything to anyone….I’m not really tech savvy.)

    Help!! What can I do??

    Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)
  • lisa

    (@contentiskey)

    “My photos are between 120 – 200 jpeg (if that means anything to anyone….I’m not really tech savvy.)”

    what is the size in KB or MB for the jpg files you are trying to add/upload into the media library?

    Moderator James Huff

    (@macmanx)

    The maximum upload size is controlled at the server-level, not by WordPress. Here are three ways you can increase the upload limit:

    1. If you can edit or override the system php.ini file, increase the maximum file and post sizes. For example, upload_max_filesize = 200M ; and post_max_size = 200M ;

    2. If you cannot edit or override the system php.ini file, add php_value upload_max_filesize 200M and php_value post_max_size = 200M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to increase the maximum file and post sizes on your account. Keep in mind that most decent hosting providers allow this, and If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    (in the above examples, the limit is set to 200MB)

    Thread Starter tinacaskey78824

    (@tinacaskey78824)

    My photos are between 3 and 5 MB….maximum upload is apparently 2 MB. Something must have changed because I have uploaded photos between 3 and 5 MB before with no problem.

    Blue Host is my hosting provider so I will contact them to see what the problem is. Thanks for letting me know the issue is with them….

    Thanks for your help so far, I’ll keep in touch and let you know the outcome. I really appreciate your responses!!!

    lisa

    (@contentiskey)

    while you might be able to increase the limits in your hosting plan-

    large size photos i.e. 3MB-5MB are a drain on your website’s display + performance and may make the experience viewing/visiting your website less less friendly to the audience you are trying to attract—especially on slower connections.

    i normally reduce the the size of the photos using a tool that can “compress” or “save for web” before i try to add to WordPress media library

    photoshop is one tool that you can use to “save for web”

    Thread Starter tinacaskey78824

    (@tinacaskey78824)

    Thanks everyone for your responses. I contacted BlueHost today and they changed the file upload size to 50 MB. I don’t know how it got switched to 2 MB! That sure wasn’t me! I am now able to upload files!

    I will check into how to save photos for the web!

    You all are awesome! I appreciate the support!

    Moderator James Huff

    (@macmanx)

    You’re welcome!

Viewing 6 replies - 1 through 6 (of 6 total)
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