Photos randomly disappearing
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Images on the site tend to randomly disappear. At the moment, the homepage URL has disappeared: globalautomuseum.com. When I edit the page, I see that the URL is still present in FIFU, but the image is not being shown.
The page I need help with: [log in to see the link]
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Hello, @rishim3.
Please access FIFU > Status. Copy and send me the data.
Featured Image from URL (FIFU):4.5.1;
WordPress:6.3.2;
Site:https://globalautomuseum.com/staging/5340;
Theme:Astra;
PHP:8.2.11;
WooCommerce:;
Pages:13;
Posts:8;
Products:;
Images without dimensions:0;
URLs with metadata:40;
URLs:40;
Users:4;
php-curl:yes;
Max lenght:2048;
Plugins:- Admin Columns (codepress-admin-columns)
- Admin Columns Pro (codepress-admin-columns)
- Advanced Custom Fields (acf)
- Advanced Custom Fields PRO (acf)
- Advanced Post Queries (advanced-post-queries)
- Akismet Anti-spam: Spam Protection (akismet)
- Creative Mail by Newfold Digital (creative-mail-by-constant-contact)
- Custom Post Type UI (custom-post-type-ui)
- DynamicConditions (dynamicconditions)
- Ele Custom Skin (ele-custom-skin)
- Elementor (elementor)
- Elementor Pro (elementor-pro)
- Featured Image from URL (FIFU) (featured-image-from-url)
- Force Login (wp-force-login)
- Google Analytics for WordPress by MonsterInsights (google-analytics-for-wordpress)
- Hello Dolly ()
- Jetpack (jetpack)
- OptinMonster (optin-monster-api)
- Sketchfab Trusted Oembed (wpb-tutorial)
- The Bluehost Plugin (wp-plugin-bluehost)
- UpdraftPlus – Backup/Restore (updraftplus)
- Wordfence Security (wordfence)
- WordPress Importer (wordpress-importer)
- WP All Import (wp-all-import)
- WPForms Lite (wpforms-lite)
- WP Sheet Editor – Automations (vg_sheet_editor_automations)
- WP Sheet Editor – Google Sheets (vg_sheet_editor_google_sheets)
- WPSyncSheets For Core (wpsyncsheets-for-core)
- Yoast SEO (wordpress-seo);
Active plugins: - admin-columns-pro
- advanced-custom-fields-pro
- advanced-post-queries
- bluehost-wordpress-plugin
- custom-post-type-ui
- dynamicconditions
- ele-custom-skin
- elementor-pro
- elementor
- featured-image-from-url
- google-analytics-for-wordpress
- updraftplus
- wordfence
- wordpress-importer
- wp-all-import
- wp-sketchfab-oembed-plugin
- wpsyncsheets-for-core;
fifu_auto_alt:toggleoff;
fifu_cdn_content:toggleoff;
fifu_cdn_crop:toggleoff;
fifu_cdn_social:toggleoff;
fifu_check:toggleoff;
fifu_cloud_hotlink:toggleoff;
fifu_cloud_upload_auto:toggleoff;
fifu_content:toggleoff;
fifu_content_cpt:toggleoff;
fifu_content_page:toggleoff;
fifu_data_clean:toggleoff;
fifu_decode:toggleoff;
fifu_default_cpt:post,page,product;
fifu_default_url:;
fifu_dynamic_alt:toggleoff;
fifu_enable_default_url:toggleoff;
fifu_fake:toggleon;
fifu_get_first:toggleoff;
fifu_hide_cpt:toggleoff;
fifu_hide_format:;
fifu_hide_page:toggleoff;
fifu_hide_post:toggleoff;
fifu_html_cpt:;
fifu_lazy:toggleoff;
fifu_ovw_first:toggleoff;
fifu_photon:toggleoff;
fifu_pop_first:toggleoff;
fifu_query_strings:toggleoff;
fifu_reset:toggleoff;
fifu_run_delete_all:toggleoff;
fifu_run_delete_all_time:;
fifu_skip:;
fifu_social:toggleon;
fifu_social_image_only:toggleoff;
fifu_spinner_nth:1;
fifu_wc_lbox:toggleon;
fifu_wc_zoom:toggleon;
Image:
| https://upload.wikimedia.org/wikipedia/commons/thumb/e/ef/McLaren_P1_in_Race_Mode_%2814566978336%29_%282%29.jpg/2880px-McLaren_P1_in_Race_Mode_%2814566978336%29_%282%29.jpg
|_ https://globalautomuseum.com/staging/5340/ | https://upload.wikimedia.org/wikipedia/commons/2/2d/Blackrock%2C_Co_Dublin–Ireland%284799982672%29.jpg
|_ https://globalautomuseum.com/staging/5340/cars/bmw-2002ti/ | https://upload.wikimedia.org/wikipedia/commons/thumb/b/be/V8_Vantage.JPG/2560px-V8_Vantage.JPG |_ https://globalautomuseum.com/staging/5340/cars/aston-martin-vantage/;
Video:;
Slider:;
REST routes: - https://globalautomuseum.com/staging/5340/wp-json/:PHP;
- https://globalautomuseum.com/staging/5340/wp-json/:JS
I can’t see any problems on your homepage. Please list the images that are disappearing.
Homepage looks like this at the moment (no image shown) https://drive.google.com/file/d/1hViUgjKSGh6JqC7BkA4YyxM1RBvIZ5j4/view?usp=sharing
Image that is supposed to be shown: https://upload.wikimedia.org/wikipedia/commons/thumb/e/ef/McLaren_P1_in_Race_Mode_%2814566978336%29_%282%29.jpg/2880px-McLaren_P1_in_Race_Mode_%2814566978336%29_%282%29.jpg
Page settings show that the image is added: https://drive.google.com/file/d/1Gc53QezUAayECOATnltihsI5hiWo_rLk/view?usp=sharing
I see the image on the homepage right now. I have tried with different browsers and it’s working fine.
So it can be a cache issue. In this case try to clean the browser cache.
Or maybe the image source has blocked your IP only. But that’s not common.
- This reply was modified 1 year ago by Marcel.
Sorry, can you look at it one last time right now? I made an update just now, cleared cache, and tried in all browsers, and the image is gone again in all browsers. Thank you!!
The image is still there. Sorry, I have accessed many times and I don’t see the image disappearing. I would send you a screenshot, but the support here is too limited.
I have tried to reply your email, but your email account isn’t working right now. Fix the issue with the email, please, then I can send you the screenshot.
Address not found Your message wasn’t delivered to rishi@**********.com because the address couldn’t be found, or is unable to receive mail.
Thank you for trying again. I am able to see the image on Safari and Firefox, but not on Chrome, even on incognito mode, and even if I empty cache and hard reload. Is there any reason why this issue would be unique to my Chrome browser even after clearing cache and cookies on Chrome?
Can you try sending the screenshot to [email protected]? Thanks!
Unfortunately, now I am back to image not showing all three browsers (Chrome, Safari, Firefox):
https://drive.google.com/file/d/1W4gRe5ahDWEUpxkJUyMK5krtabI6QVG5/view?usp=sharing
So as you told us that cleaning and generating the metadata again fixed the issue, I’m closing this topic, @rishim3.
- The topic ‘Photos randomly disappearing’ is closed to new replies.