• Resolved deeeesign

    (@designnewdaymediacom)


    I have this plugin installed on a website that also has WooCommerce. I had the website running on PHP 7.0 because when I updated it to 7.4 I would constantly get the “Your Site is Experiencing a Technical Issue” emails saying this plugin was the culprit. Also about 50% of the time when you would go to the website it would throw up the “There has been a critical error on this website. Please check your site admin email inbox for instructions.” error message.

    I downgraded back to PHP 7.0 and the errors stopped, but then WooCommerce updated to the latest version and crashed the site, since it’s no longer compatible with PHP 7.0. For now it looks like I’ll have to rollback WooCommerce to a PHP 7.0 compatible version, but could you look into making this plugin compatible up to 7.4 so I can keep everything up to date?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Carlos Moreira

    (@carlosmoreirapt)

    Hi @designnewdaymediacom
    The plugin should be compatible with PHP7.4, it’s actually the version I’m using in my dev environment. The plugin is also compatible with PHP8.
    It could be a combination of plugins causing the issue. Do you have any error message or something in the error logs that could indicate what was the error?

    Thread Starter deeeesign

    (@designnewdaymediacom)

    This is the error in the notification email:

    An error of type E_ERROR was caused in line 417 of the file /public_html/wp-content/plugins/interactive-geo-maps/vendor/saltus/framework/lib/codestar-framework/fields/typography/typography.php. Error message: Allowed memory size of 41943040 bytes exhausted (tried to allocate 2621440 bytes)

    To solve that error would all I have to do is increase the WP Memory Limit?

    Plugin Contributor Carlos Moreira

    (@carlosmoreirapt)

    It’s possible some other plugin is using the same fields library my plugin uses and somehow modifying it, affecting my plugin, that runs the same filters. You shouldn’t need to increase memory limit but it’s something you can try, yes.

    Do you have many plugins installed?

    I would need more details to investigate.

    Thread Starter deeeesign

    (@designnewdaymediacom)

    There’s 14 plugins total – I just increased the WP Memory limit to 256M and I think that may have done the trick. I’m not getting any more errors when navigating the website, or email notifications with errors.

    Plugin Contributor Carlos Moreira

    (@carlosmoreirapt)

    Glad that did the trick! cheers

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘PHP 7.4 Incompatability’ is closed to new replies.