• Resolved pracko

    (@pracko)


    Is the free version of Smart Slider 3 compatible with PHP > 8.0?

    I see this document referring to the PRO version but not sure if that info applies to the free version. https://smartslider.helpscoutdocs.com/article/2116-php8-errors

    The reason I ask is because I cannot upgrade my server to PHP > 8.0 without Smart Slider 3 free causing a critical error and completely messing up my page template, causing the home page (where the slider is located) to be only 50% of normal width and other visible issues on the page, including missing main content area and footer.

    Do I need the PRO version for use with PHP 8+, or should I do a manual update of the free version of the plugin?

    The page I need help with: [log in to see the link]

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  • Plugin Support Gabor

    (@nextendweb_gabor)

    Hi @pracko!

    Both the Free and Pro version of Smart Slider 3 are compatible with PHP8.0+ . If you see a critical error, please turn on error reporting as you see here, and WordPress should create an error log about the issue at:
    /wp-content/debug.log

    If it wouldn’t, turn on error reporting this way, which will also try to create an error log:
    /php-error.log
    and it will try to write out the error message into your website as well.

    Please send us any error message you find, and we will help figuring out the cause!

    Thread Starter pracko

    (@pracko)

    The error log indicated the problem lies within another plugin so I will have to take a look there.

    Thank you.

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