Php error

  • Hi,

    Found the following error:

    [31-Aug-2017 08:15:31 UTC] PHP Fatal error: Uncaught Error: Call to undefined function WP_Installer() in /dom14291/wp-content/plugins/types/vendor/toolset/toolset-common/inc/controller/admin/notices.php:94

    Please fix it.

    Regards,
    Dmitriy

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anonymous User 14808221

    (@anonymized-14808221)

    Do the files class-wp-installer.php and functions-core.php exist in your Folder?

    If not, or not completely, please remove the Types FTP Folder and re-upload a fresh copy that you can grab here:
    https://www.ads-software.com/plugins/types/

    Please use FTP or SFTP to upload it, and make sure the Server is not restricting read permissions on files.

    Thread Starter Dmitriy Dzyuba

    (@dmitriy-dzyuba)

    Uploaded a new plugin copy, checked permissions, found both files in this directory:
    wp-content/plugins/types/vendor/otgs/installer/includes

    But the error hasn’t been fixed.

    Anonymous User 14808221

    (@anonymized-14808221)

    OK, we need to look into this ASAP.

    Please, can you open a ticket here, after subscribing for free here?

    Then, you can already submit me a Site’s Snapshot, so I can immediately look into this.
    https://wp-types.com/faq/provide-supporters-copy-site/

    I cannot ask you for this data in this forum here, as it has no private sections.

    Thank you for the patience.

    Anonymous User 14808221

    (@anonymized-14808221)

    This error was due to Jetpack performing background synchronizations.

    We add a fix for this error in the Types version that has been released yesterday.

    Can you update to 2.2.17 and re-check?
    The particular error should not exist anymore.

    Note that only this particular errors has been addressed.
    You may still find errors in CRED screens related to Toolset.
    If so, please open a new report for any other kind of error you may find.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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