PHP error

Thanks for reaching out @ssgpartnerships, and sorry to hear you’re encountering errors. As we’re investigating similar reports of this, so we can determine more on this please share the following:

1. Your Site Health information. You can use this form to share privately if preferred.  
2. Is you recall, has this just started to occur since a particular plugin update, or does it happen frequently?
3. Do you see these errors within the wp-admin dashboard, or are these visible with error reporting on and display errors set to true?

Let me know if you have any questions with the above.

Hi James,

Thanks for your quick response.

I have filled out the form.

I have auto-update enabled for the plugins on the site so I can only assume it was after an update.

I have display error set to false so I don’t see any errors. The php error I sent was from our hosting provider.

Hope this helps.

Thank you

Many thanks for sharing @ssgpartnerships. Based on your report, along with others, I’ve created the following GitHub issue:
https://github.com/google/site-kit-wp/issues/6624

While I don’t have a confirmed workaround on this, have you tried disabling the auto update feature for Site Kit and maybe your theme?

Hi James,

Many thanks for the suggestion. I have disabled auto-update for now.

Thanks for the update. I’ll keep you updated here with any progress on the related GitHub issue. Thank you.

Hi @ssgpartnerships,

We have the latest version of Site Kit almost ready to ship. This includes a change that will hopefully ensure users such as yourself no longer encounter the fatal error which you reported, based on the same circumstances.

In order to test this, can you enable auto updates once more, ideally with the same error appearing as you described. If you can recreate the same error, you can then test out the upcoming Site Kit release by downloading the associated zip file?and uploading as a regular plugin. You may need to confirm a plugin update after doing so.

It would be great if you can confirm that you no longer encounter the same error after updating. Let me know if you have any questions, and thanks again for reporting this!

Hi James,

Many thanks for letting us know.

We have enabled auto update and also uploaded the new version 1.95. We will keep an eye for the next few days and let you know.

Thank you again.

Many thanks for the update @ssgpartnerships. Do let us know if you run into any further issues. I’ll keep this support topic open in the meantime.

Hi @ssgpartnerships,

I’m just following up with you to ensure that all is working well and expected with regards Site Kit, now that you’ve been using 1.95.0 for some time?

Hi James,

All seems fine now. Thank you so much.

Glad to hear it, and thanks for the update. You know where to find us if you run into any further issues or if you have nay Site Kit queries.