PHP Error shows up when activating plugin

  • Resolved Tony Nguyen

    (@nanmaru)


    4 years, 7 months ago

    Here is the error message with current configs:
    Yoast SEO Premium Version: 5.9.4
    WPEngine Version: 5.4.2
    PHP Version: 7.3.5
    Set up site by using WP Local App.

    Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘wpdocs_custom_excerpt_length’ not found or invalid function name in …\wp-includes\class-wp-hook.php on line 287

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support devnihil

    (@devnihil)

    @nanmaru In order to run the current version of the Yoast SEO plugin it requires that WordPress either be version 5.4 or 5.5 so to run the plugin you would need to upgrade WordPress to one of those versions. We also have more information on this here: https://yoast.com/supporting-older-versions-of-wordpress/

    Also, if you have purchased SEO Premium you would need to contact us directly at [email protected] for assistance as this forum is reserved for support of the free version of Yoast SEO.

    Thread Starter Tony Nguyen

    (@nanmaru)

    Hey Carl B,

    Thanks for the quick reply. Our wordpress version is currently 5.4.2. Does it have to be 5.4 only? I can try to see if updating to 5.5 will resolve the issue, but won’t be able to get to it till tomorrow.

    We are in the process of finding our credentials but once I have that I will reach out via [email protected]

    Plugin Support devnihil

    (@devnihil)

    @nanmaru Thanks for your reply and I apologize for the confusion. You can use the current version of the plugin with WordPress version 5.4.2.

    However, the version of Yoast SEO Premium that you using is many versions out of date (version 5.9.4 and the current version is 14.8) and this is likely causing the issue with the error on the site.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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