• Resolved medienkurbel

    (@medienkurbel)


    Hi there,

    we moved to a new server and now Updraft isn’t working any more …

    0116.720 (1) Examining (for files) backup set with nonce=2c96983984fa, datestamp=1554987630 (Apr 11 2019 13:00:30)
    0116.720 (1) This backup set remains non-empty (f=1/d=1); will retain in history
    0116.720 (1) PHP event: code E_WARNING: A non-numeric value encountered (line 70, wp-includes/functions.php)
    0116.721 (1) Retain: saving new backup history (sets now: 2) and finishing retain operation
    0116.721 (1) PHP event: code E_WARNING: A non-numeric value encountered (line 70, wp-includes/functions.php)
    0116.721 (1) Resume backup (6499d55e12ba, 1): finish run
    0116.721 (1) PHP event: code E_WARNING: A non-numeric value encountered (line 70, wp-includes/functions.php)
    0116.722 (1) There were errors in the uploads, so the ‘resume’ event is remaining scheduled
    0116.722 (1) PHP event: code E_WARNING: A non-numeric value encountered (line 70, wp-includes/functions.php)
    0116.722 (1) No email will/can be sent – the user has not configured an email address.
    0116.722 (1) PHP event: code E_WARNING: A non-numeric value encountered (line 70, wp-includes/functions.php)
    0116.723 (1) The backup has not finished; a resumption is scheduled
    0116.723 (1) PHP event: code E_WARNING: A non-numeric value encountered (line 70, wp-includes/functions.php)

    Is ist a bug on your side or something wrong on our side?

    Thanks for your help!

Viewing 8 replies - 1 through 8 (of 8 total)
  • @medienkurbel,

    To help us work out the cause of your problem, can you please send us a copy of the backup log?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Harshad

    • This reply was modified 5 years, 7 months ago by Harshad.
    Thread Starter medienkurbel

    (@medienkurbel)

    Thanks for responding!
    The latest log and existing backup is from April 4th, before the servers were changed:

    https://pastebin.com/ecbVNtLZ

    Greetings
    Marion

    Thread Starter medienkurbel

    (@medienkurbel)

    P.S.:

    The log with the mistakes is only available in the WordPress-Plugin itself and not on FTP. It’s this from today:

    https://pastebin.com/yx9UXT0Y

    @medienkurbel

    Thank you for sharing the logs.

    Can you please check if you have space available on your server, If possible try to delete the old backups.

    Re-run the backup process and check if it works.

    Thanks,
    Harshad

    Thread Starter medienkurbel

    (@medienkurbel)

    OK, I deleted the old backups. Unfortunately the mistake remains …

    https://pastebin.com/4aBiD9Gt

    @medienkurbel

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Thread Starter medienkurbel

    (@medienkurbel)

    Thanks for checking my issue and logs!

    Reducing the backup-splits didn’t help, so I’ll follow your advice and contact my host next week.

    • This reply was modified 5 years, 7 months ago by medienkurbel.
    Plugin Author David Anderson

    (@davidanderson)

    All these…

    > PHP event: code E_WARNING: A non-numeric value encountered (line 70, wp-includes/functions.php)

    … are coming from WordPress core; the line indicates that there’s something wrong with your saved timezone setting in WordPress.

Viewing 8 replies - 1 through 8 (of 8 total)
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