PHP EXECUTION TIMEOUT ERROR

Dear @nigeltduke2m,

Could you please, send us backup and restore log files so we can analyze the issue and provide you with a solution?

You can download the mentioned log files following instructions described in the links below:

Backup log:
https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/
Restore log:
https://help.backup-guard.com/en/article/download-restore-log-file-1pb7f4n/

Please send the logs via wetransfer.com using the link retrieving option.
Like this: https://prnt.sc/qr3ntv

In case you don’t have access to your dashboard, you can download them using an FTP client. All the backups and related stuff (e.g. log files) have been located in “/wp-content/uploads/backup-guard/” directory.

Dear @nigeltduke2m,

How are you today?
Just wondering whether you saw our previous message?

We haven’t heard back from you for 4 days.
We’re marking this thread as resolved.

Please, submit a new support thread if you need more help, or contact us on our official website.

Hello.

Sorry for the late response. Although I never had a chance to “resolve” this, I did just ended up finding an alternative solution. Thank you for your response however ??