PHP EXECUTION TIMEOUT ERROR

Dear @odommo ,
Thanks for getting in touch with us.

Could you please, send me the backup log file, so we can analyze the issue?

You can download the mentioned log file by this article link:
https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/

Please send it via wetransfer.com using the link retrieving option.
Like this: https://prnt.sc/qr3ntv

In case you don’t have an access to your dashboard, you can download it using FTP client. All the backups and related stuff (e.g. log files) have been located in “/wp-content/uploads/backup-guard/” directory.

Thank you beforehand.

Dear @odommo ,

How are you today?
Just wondering whether you saw our previous message?
Please, let us know if you still need help with this issue and send the backup log.