PHP Fatal error

  • Hello I have the following error with your plugin:

    PHP Fatal error: Cannot declare class PHPMailer\PHPMailer\SMTP, because the name is already in use in /home/xxx/academia.ovdivi.com/wp-includes/PHPMailer/SMTP.php on line 30

    It also happens that when responding to a comment, when sending the test email this error appears:

    “There has been a critical error on your website. Learn more about debugging in WordPress.”

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Gregor Capuder

    (@capuderg)

    Hi @oscarviedmaweb,

    The error:
    Cannot declare class PHPMailer\PHPMailer\SMTP, because the name is already in use is the same as for other users who reported it, so the cause is probably the same (a WP 5.5 incompatible plugin).

    Please try the plugin deactivation/activation method:
    Try to deactivate all plugins, except for the WP Mail SMTP, then try to send an email and see if it still fails?

    If it doesn’t you can enabled the plugins back one by one and see which ones cause the issue.

    You can also read over this thread: https://www.ads-software.com/support/topic/critical-error-107/ and see if you can spot any plugins that caused issues for other users that you are using on your WP site.

    Let me know which plugin/theme was causing issues for you.

    Have a nice day!

Viewing 1 replies (of 1 total)
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