• Resolved nataliiaprofile

    (@nataliiaprofile)


    I have an error 500 on site
    and this message
    PHP Fatal error: Cannot redeclare ElementPack\Modules\Woocommerce\WcTemplates\Cart\element_pack_render_mini_cart_item() (previously declared in /home/c/clincase20/clincasequest.org/public_html/wp-content/plugins/bdthemes-element-pack/modules/woocommerce/wc-templates/cart/mini-cart.php:7) in /home/c/clincase20/clincasequest.org/public_html/wp-content/plugins/bdthemes-element-pack/modules/woocommerce/wc-templates/cart/mini-cart.php on line 7

    What can it be? What I should do?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @nataliiaprofile,

    It sounds like the Element Pack from BdThemes may be causing that error. Kindly deactivate the plugin and check if that helps with the issue. If it does, you may want to reach out to BdThemes and let them check further to fix it. You can get in contact through their support page here: https://bdthemes.com/support/.

    We’ll be here if you need more help.

    Thread Starter nataliiaprofile

    (@nataliiaprofile)

    Thank you! I will test it anf give a feedback some time later

    Mirko P.

    (@rainfallnixfig)

    Great! That sounds like a plan.

    We’ll be here if you require further assistance.

    Cheers.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we heard from you, so I’m marking this thread as resolved. Hopefully, you’ve been able to resolve this. If you have any further questions, you can start a new thread.

    Thread Starter nataliiaprofile

    (@nataliiaprofile)

    Thank you, Mirko! You were right! I contacted the Element Pack plugin developers. They offered to disable the shopping cart widget in the plugin’s settings. That was a problem on their side. The problem is resolved! Your advice helped me to find the cause. Thank you, again!

    @nataliiaprofile I’m very happy to hear Mirko was able to help you out with this! It looks like you’re all set so I will mark this issue as resolved for now.

    If you need anything else, you can create a new thread in the forums and we will be happy to assist you.

    Take care and have an excellent day!

Viewing 6 replies - 1 through 6 (of 6 total)
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