PHP Fatal Error

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author mlnick

    (@mlnick)

    Hi Gregorio

    We have been seeing this issue quite a few times and we’re trying to find the cause but have not yet been able to reproduce it.

    Could you send as much log detail as possible, as well as the output of your WooCommerce System Report (WooCommerce -> Setttings -> System Status -> Get System Report) to our support email address listed on our contact page: https://graphflow.com/contact-us/

    Thanks
    Nick

    Plugin Author mlnick

    (@mlnick)

    Hi Gregorio,

    Sorry for the delay. I sent you an email also via our Support desk.

    We’re not 100% sure of the cause – but we think most likely it is due to bots that try to access a “feed” URL in WordPress / WooCommerce. We’ve seen this occur in some of our demo sites and now a few customers’ sites too.

    We’ve added some checks to try to avoid capturing product info on these page loads if there is no product. We’ve also added some logging using the WC Log, to try to help diagnose and record when this occurs.

    We’re almost ready to release that new version but not quite there yet. We’ll let you know when we do.

    Thanks
    Nick

    Thread Starter g_pellegrino

    (@greghy)

    Ok thank you

    Thread Starter g_pellegrino

    (@greghy)

    I’ve found one error:

    [Wed Feb 04 23:00:01 2015] [error] [client xx.xx.xx.xx] PHP Fatal error: Wrong parameters for Exception([string $exception [, long $code [, Exception $previous = NULL]]]) in .../plugins/woocommerce-recommendations-by-graphflow/includes/class-wc-graphflow-api.php on line 91, referer: https://editrice.effata.it/autore/galileo-babbini

    Same here, it’s a bit embarrassing that developers are not able to fix all these kind of issue in a reasonable period of time.

    I’ve not make any negative review yet because i’m confident of future developments but i’m getting bored to be honest!

    I really want to use this plugin. Hopefully the updated version is out soon, not sure if any any other updates would need to be done so that this plugin works with WooCommerce 2.3.1 correctly.

    Cheers
    Luke

    Or as it now stands if this works with WooCommerce 2.3.5.

    Cheers
    Luke

    This plugin is now just on WooThemes.

    https://www.woothemes.com/products/woocommerce-recommendations/

Viewing 8 replies - 1 through 8 (of 8 total)
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