• Hi,

    I was trying to re-install the wp-admin and wp-includes core file via FTP and wanted to install a fresh copy of wordpress in my website https://www.setmydestiny.com , as I was having 500 error while trying to install a theme(Genesis). but now I am getting the same error (500, internal server can’t handle this request) and when i contacted my hosting provider the responded with this (We have checked and we found there is issue with “akismet”. Please find the log below.

    [26-May-2016 04:19:04 UTC] PHP Fatal error: Class ‘WP_Widget’ not found in /home/makei3v5/public_html/www.setmydestiny.com/wp-content/plugins/akismet/class.akismet-widget.php on line 5). Now I am helpless, as my site is down and I am not able to do any thing.

    Any help would be highly appreciated.
    Thanks,
    Riyaz.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi

    Delete the akismet folder (located in wp-content/plugins/)

    You site should now be available if the host’s assessment is correct.

    You will then need to install the latest version of akismet and activate it.

    Thread Starter M Riyaz

    (@m-riyaz)

    Hi epicdevspace,

    Thanks for the response, I deleted the akismet folder, but no luck. The issue is still there. Even I have renamed the plugin folder but nothing works.

    Do I have to install and activate the plugin again than only my site will work? Currently I am unable to login the admin panel. I have only FTP and Cpanel access. Can I activate it through FTP(if required).

    Hope you can help further.
    Thanks again!
    Riyaz

    Hi there

    I highly recommend a fresh install as it’s difficult to pinpoint the issue without having access to your setup.

    Download the latest WordPress package or use an auto installer if your host has one available on your hosting control panel.

    Work in small steps so that you can quickly identify the cause of the problem should a problem occur.

    All the best!

    Thread Starter M Riyaz

    (@m-riyaz)

    Hi Epicdevspace,

    Thank you very much for your help.

    My site is now fixed but now it is asking for Database Update

    and show the below message:

    “Database Update Required

    WordPress has been updated! Before we send you on your way, we have to update your database to the newest version.

    The database update process may take a little while, so please be patient.”

    So, what next step I should take to get it fixed? I have the backup but unable to understand how to update the database. Please guide.

    Thanks.

    Hi there

    My apologies for a very delayed reply. It’s been a very busy week.

    Did you manage to figure out your database update?

    Thread Starter M Riyaz

    (@m-riyaz)

    Hi epicdevspace,

    Thanks for the caring!

    My site is now fixed and doing good. I would like to request you to have a look and suggest improvements. url: https://www.setmydestiny.com

    Thanks,
    Riyaz.

Viewing 6 replies - 1 through 6 (of 6 total)
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