PHP Fatal error: Uncaught Error: Call to undefined function get_userdata()

  • Resolved rayhan259

    (@rayhan259)


    1 year, 3 months ago

    hi

    I have been getting this error for a while now in host error log

    PHP Fatal error:  Uncaught Error: Call to undefined function get_userdata() in /home/********/public_html/wp-includes/user.php:673
Stack trace:
#0 /home/********/public_html/wp-content/plugins/wordpress-seo/admin/class-yoast-notification-center.php(933): get_user_option()
#1 /home/********/public_html/wp-content/plugins/wordpress-seo/admin/class-yoast-notification-center.php(920): Yoast_Notification_Center->get_stored_notifications()
#2 /home/********/public_html/wp-content/plugins/wordpress-seo/admin/class-yoast-notification-center.php(906): Yoast_Notification_Center->has_stored_notifications()
#3 /home/********/public_html/wp-content/plugins/wordpress-seo/admin/class-yoast-notification-center.php(623): Yoast_Notification_Center->remove_storage()
#4 /home/********/public_html/wp-includes/class-wp-hook.php(310): Yoast_Notification_Center->update_storage()
#5 /home/********/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#6 /home/********/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#7 /home/********/public_html/wp-includes/load.php(1252): do_action()
#8 [internal function]: shutdown_action_hook()
#9 {main}
  thrown in /home/********/public_html/wp-includes/user.php on line 673

    PHP Version 8.1.21

    WordPress 6.3

    Yoast SEO: 21.0

    Please help to solve the problem. thank

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @rayhan259,

    Thanks for sharing the error log. This would have been a temporary error generated during the plugin update but got resolved. If your website’s functionality hasn’t been affected in anyway, you can ignore the error.

    Thread Starter rayhan259

    (@rayhan259)

    thank you @maybellyne

    This error is recorded several times every day in error log.

    Plugin Support Jose Varghese

    (@josevarghese)

    Hi @rayhan259

    Thanks for getting back to us. Looking at the error details, the fatal error appears to be output from the Yoast plugin source file?class-yoast-notification-center.php?while trying to fetch the user data. To rule out any possible problems with the data stored in the Yoast database tables, we would request you to install the?Yoast Test Helper?plugin. Then go to?Tools > Yoast Test?and reset the internal link counter, the prominent words calculation, and the indexables tables. This process only resets the tables our plugin uses to store optimized data in the database. Your SEO data is stored in other tables in the WordPress database, so no data is expected to lost.

    Once you complete the optimization, does the issue occur?

    Thread Starter rayhan259

    (@rayhan259)

    hi @josevarghese

    thank you for the solution.

    I have done this before but the error is still there and recorded several times every day

    Plugin Support Maybellyne

    (@maybellyne)

    Thanks for following up with us. Please navigate to WordPress > Tools > Site Health > Info and Copy site info to clipboard to share with us.

    Thread Starter rayhan259

    (@rayhan259)

    hi @maybellyne 

    `
### wp-core ###

version: 6.3.1
site_language: fa_IR
user_language: fa_IR
timezone: Asia/Tehran
permalink: /%post_id%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 2
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/*******/public_html
wordpress_size: 86,79 ??????? (91006830 bytes)
uploads_path: /home/*******/public_html/wp-content/uploads
uploads_size: 946,20 ???????? (968905 bytes)
themes_path: /home/*******/public_html/wp-content/themes
themes_size: 65,39 ??????? (68565964 bytes)
plugins_path: /home/*******/public_html/wp-content/plugins
plugins_size: 73,80 ??????? (77388037 bytes)
database_size: 66,43 ??????? (69657925 bytes)
total_size: 293,34 ??????? (307587661 bytes)

### wp-dropins (2) ###

maintenance.php: true
object-cache.php: true

### wp-active-theme ###

name: Fairy (fairy)
version: 1.3.9
author: candidthemes
author_website: https://www.candidthemes.com/
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, title-tag, post-thumbnails, menus, html5, custom-background, customize-selective-refresh-widgets, responsive-embeds, wp-block-styles, editor-font-sizes, custom-logo, woocommerce, wc-product-gallery-zoom, wc-product-gallery-slider, yoast-seo-breadcrumbs, rank-math-breadcrumbs, custom-header, widgets, editor-style
theme_path: /home/*******/public_html/wp-content/themes/fairy
auto_update: ???????? ???

### wp-themes-inactive (1) ###

Twenty Twenty-Three: version: 1.2, author: ??? ??????, ???????????? ?????? ??????? ??? 

### wp-plugins-active (10) ###

Advanced Editor Tools: version: 5.9.2, author: Automattic, ???????????? ?????? ??????? ??? 
Akismet Anti-Spam: Spam Protection: version: 5.2, author: Automattic - Anti Spam Team, ???????????? ?????? ??????? ??? 
Classic Editor: version: 1.6.3, author: WordPress Contributors, ???????????? ?????? ??????? ??? 
LiteSpeed Cache: version: 5.6, author: LiteSpeed Technologies, ???????????? ?????? ??????? ??? 
Max Mega Menu: version: 3.2.2, author: megamenu.com, ???????????? ?????? ??????? ??? 
MW Font Changer Pro: version: 2.0.1, author: Ghaem Omidi, ???????????? ?????? ??????? ??? 
WP-Parsidate: version: 4.0.2, author: WP-Parsi Team, ???????????? ?????? ??????? ??? 
Yoast SEO: version: 21.1, author: Team Yoast, ???????????? ?????? ??????? ??? 
Yoast Test Helper: version: 1.17, author: Team Yoast, ???????????? ?????? ??????? ??? 
Zhaket Smart Updater: version: 3.0.0, author: zhaket, ???????????? ?????? ??????? ??? 

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1808
imagemagick_version: ImageMagick 7.1.0-62 Q16-HDRI x86_64 20885 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: File uploads is turned off
post_max_size: 128M
upload_max_filesize: 128M
max_effective_size: 128 ???????
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 377 ????????
	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
	imagick::RESOURCETYPE_FILE: 37500
	imagick::RESOURCETYPE_MAP: 189 ????????
	imagick::RESOURCETYPE_MEMORY: 94 ????????
	imagick::RESOURCETYPE_THREAD: 1
	imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0-962.3.2.lve1.5.81.el7.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 8.1.22 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 250
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 128M
php_post_max_size: 128M
curl_version: 7.87.0 OpenSSL/1.1.1p
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2023-09-07T07:15:36+00:00
utc-time: Thursday, 07-Sep-23 07:15:36 UTC
server-time: ????/?/?? ?:??:??

### wp-database ###

extension: mysqli
server_version: 10.3.39-MariaDB-cll-lve
client_version: 10.3.39-MariaDB
max_allowed_packet: 1073741824
max_connections: 1200

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/*******/public_html/wp-content
WP_PLUGIN_DIR: /home/*******/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: ????? ????
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

`
    Plugin Support Maybellyne

    (@maybellyne)

    Thanks for sharing your site info with us.

    If the issue persists in v21.1, navigate to WordPress > Tools > Yoast Test > Yoast SEO and click the ‘Reset Notifications’ button. This should remove the stored Yoast notifications from the database for all users and reset them.

    If you do that does the issue resolve?

    Thread Starter rayhan259

    (@rayhan259)

    hi @maybellyne

    Unfortunately, the problem was not solved

    Plugin Support Maybellyne

    (@maybellyne)

    Thanks for following up, and I’m sorry all the troubleshooting steps we have provided didn’t resolve the issue.

    Due to the nature of the issue, we’ll need to take a look at your setup. However, we are unable to do it here as this is a public forum. So, if you could consider purchasing a Yoast SEO Premium subscription since it comes with email support, we can investigate the issue further directly on your setup privately.

Viewing 9 replies - 1 through 9 (of 9 total)
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