• Resolved mbeerli

    (@mbeerli)


    Dear Support,
    can you contact your dev team again about this topic?
    There is already a fix suggestion from the AMP developer.
    see prev topic

    thanks for the follow up
    /Marcel

    • This topic was modified 2 years, 9 months ago by mbeerli.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hi @mbeerli

    Thank you for pulling this case up. Our developer is now checking on this. We will keep you posted.

    Thanks,
    Mej

    Thread Starter mbeerli

    (@mbeerli)

    That would be really great, it is causing a lot of fatal errors in the log files.
    https://github.com/WidgetOptions/widget-options/pull/93
    Since you already have a fix suggested by the dev. of AMP.

    thanks

    Plugin Author Mej de Castro

    (@mej)

    Hi @mbeerli

    The developers tried to replicate the issue in one of our demo site. Unfortunately, we did not encounter the same error or issues.

    For us to troubleshoot further, may we request for a staging site of the site with the issue? It might be related to other settings, plugins, and theme of the site.

    Thank you,
    Mej

    Plugin Author Mej de Castro

    (@mej)

    Hi @mbeerli

    Checking in and hoping you’d see my reply above.

    Thank you,
    Mej

    Thread Starter mbeerli

    (@mbeerli)

    Sorry, I do not have a staging site.
    The problem was pretty good described my the AMP developer. I think if you contact him (Weston), see link in the first post here, he can provide you with all the feedback you need.
    I have GT (Graphene Theme), with your plugin and AMP (all the latest versions)
    In the AMP settings I use for Template Mode “standard”

    I have the fatal errors when going here for example:
    https://www.teawea.com/new-vegan-french-toast/
    wp-content/plugins/widget-options/includes/widgets/extras.php:135

    Plugin Author Mej de Castro

    (@mej)

    @mbeerli

    We did the advise of AMP team but was not able to replicate the issue on our dummy sites. You may shoot over the screenshots and details to [email protected] and our team can review that with you!

    Thank you,
    Mej

    Plugin Author Mej de Castro

    (@mej)

    @mbeerli

    We have pushed the suggested fixes by AMP team. Can you please update to the latest version and let us know how it goes?

    Thank you,
    Mej

Viewing 7 replies - 1 through 7 (of 7 total)
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