PHP notice in server error logs

  • Resolved schmeee

    (@schmediaaolcom)


    3 years, 8 months ago

    Recently your plugin started triggering MANY log entries for client’s site. Not causing failure or anything so dire, but definitely bloating my log files and would appreciate a bugfix release and/or guidance on patching your code in the interim until a fix comes out. The error (identical dozens per day):

    [18-Mar-2021 15:00:27 UTC] external merchant setting is null, something wrong here: {“message”:”prepare_variants_for_group called on non-variable product”,”object”:[]}

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there!

    The error message seems to be indicating that on a simple (non variable) product on your site the prepare variants function is somehow being called.

    Do you have both simple and variable products configured on your WooCommerce install?

    Can you also enable the debug log for Facebook for WooCommerce by enabling this setting?

    https://d.pr/i/eKntu9

    Once enabled can you attempt a product sync from WooCommerce to Facebook and send us a copy of any created Facebook log files from WooCommerce > Status > Logs.

    Thanks.

    Hi – one of my clients has been getting these as well in the error logs. Hundreds of them! I enabled the debug option inside your plugins settings and will monitor.

    Plugin Support B C. a11n

    (@battouly)

    Hi @gjefle,

    This topic was marked as solved.

    Since you’re not the person who originally started this topic then, per the forum guidelines, please start your own topic? We’ll be more than happy to help there ??

    See you!

Viewing 3 replies - 1 through 3 (of 3 total)
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