PHP Uncaught Error

  • Resolved Enpress

    (@enpressdesign911)


    3 months, 1 week ago

    Hello,

    I have received an email from WordPress that my site have an E-ERROR with the Site Kit. Here the error message below :

    Uncaught Error: Failed opening required ‘/srv/htdocs/wp-content/plugins/google-site-kit/includes/Core/Storage/Transients.php’ (include_path=’/:.’) in /srv/htdocs/wp-content/plugins/google-site-kit/includes/loader.php:43
    Stack trace:
    0 /srv/htdocs/wp-content/plugins/google-site-kit/includes/Plugin.php(152): Google\Site_Kit{closure}(‘Google\Site_Kit…’)
    1 /wordpress/core/6.6.1/wp-includes/class-wp-hook.php(324): Google\Site_Kit\Plugin->Google\Site_Kit{closure}(”)
    2 /wordpress/core/6.6.1/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
    3 /wordpress/core/6.6.1/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    4 /wordpress/core/6.6.1/wp-settings.php(700): do_action(‘init’)
    5 /srv/htdocs/wp-config.php(83): require_once(‘/wordpress/core…’)
    6 /wordpress/core/6.6.1/wp-load.php(55): require_once(‘/srv/htdocs/wp-…’)
    7 /wordpress/core/6.6.1/wp-admin/admin.php(34): require_once(‘/wordpress/core…’)
    8 {main}

    thrown

    There is no issue notification about the plugin on my site health information.
    My website is still working normally, but I would like to know how this error occur.

    Site Kit version: 1.133.0

    Any help would be appreciated! Let me know if you need any additional details.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. While I’ll need to check this with the team, the error may have been a temporary one given it references your cached transients. It may have also occurred after a clean up of your database, or some functionality with a caching or security plugin. I’ll check this with the team and report back to you here. While I’m doing so, it would be great if you would share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. Is this the first such email you received regarding such an error?
    3. Do you have auto-updates enabled for Site Kit?

    Let me know if you have any questions with the above. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    Just to let you know that I checked this with the team and the issue may have been a temporary one, which occurred during a plugin update or some other change to your site. Let me know if you happened to come across this one more, and share the details requested above if so.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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