PHP Update & Plugin Help

  • Resolved shaylamiguel

    (@shaylamiguel)


    2 years, 2 months ago

    Received notification to update my PHP version before running my last WordPress update… I ran the update without updating the PHP and the site broke.
    Once I updated the PHP the site came back but when I reactivate the Elementor Pro plugin it breaks the site again. Elementor works fine, but Elementor Pro breaks it. What should I do?

    Thanks in advance!

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://elementor.com/contact/

    Forum volunteers do not have access to commercial products, so they would not know why it is not working correctly. Other community members who may have faced your issue might be able to help you, but your best bet is your product’s developer. We encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter shaylamiguel

    (@shaylamiguel)

    @macmanx Ok will do. Thank you for your quick response!

Viewing 2 replies - 1 through 2 (of 2 total)
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