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Resolved Stefano
(@ste_95)

8 years, 8 months ago

Hi there,
It’s a while now since I’ve been having the following error logged in my error_log:

[20-Mar-2016 07:29:42 UTC] PHP Warning: filesize(): stat failed for https://postpaycounter.com/path_to_my_file in /home/wpknveiy/public_html/wp-content/plugins/easy-digital-downloads/includes/process-download.php on line 199

Any idea on what could be causing it? The file is there and the download starts just fine, but I’d like to fix the issue ??
Thanks!

https://www.ads-software.com/plugins/easy-digital-downloads/

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Contributor Pippin Williamson
(@mordauk)

8 years, 8 months ago

We’ve tracked down and fixed this bug. It will be included in the next version, which will be released sometime this next week.

Thread Starter Stefano
(@ste_95)

8 years, 8 months ago

Thanks for the prompt action!

Thread Starter Stefano
(@ste_95)

8 years, 7 months ago

Hi Pippin,
I’m running EDD 2.5.11 and still getting the error. What could be going wrong? Is it a setup issue?

Thanks and have a nice day ??

Plugin Contributor Pippin Williamson
(@mordauk)

8 years, 7 months ago

Is it the exact same error? Is the line number the same?

Thread Starter Stefano
(@ste_95)

8 years, 7 months ago

Sorry, the line number is different:

[11-Apr-2016 19:33:04 UTC] PHP Warning: filesize(): stat failed for https://postpaycounter.com/path.zip in /home/**/public_html/wp-content/plugins/easy-digital-downloads/includes/process-download.php on line 221

Plugin Contributor Pippin Williamson
(@mordauk)

8 years, 7 months ago

Can you show me the exact URL / path that is entered on the Download edit screen?

Thread Starter Stefano
(@ste_95)

8 years, 7 months ago

Mmm can I email you a screeshot or something? I’d rather not post it public.

Phil Johnston
(@johnstonphilip)

8 years, 7 months ago

Hey there,

We have a support desk set up on our website which is private. You can open a ticket there and we can go through all of this in private. You can find that here:

https://easydigitaldownloads.com/support/

Thread Starter Stefano
(@ste_95)

8 years, 7 months ago

Thanks, I’ve opened a ticket there ??

Viewing 9 replies - 1 through 9 (of 9 total)

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