PHP7 error?

  • Resolved martinperreault

    (@martinperreault)


    7 years, 5 months ago

    Hi,
    I am getting the following error message with NEXTGEN GALLERY PLUGIN:

    “ERROR THROWN
    Call to undefined function mysql_get_client_info()”

    I get this error message when logging in the WP ADMIN section. A total white page, with the error message. I troubleshooted the problem by deactivating the plugins and reactivating them one by one and NEXTGEN is the faulty plugin creating the error.

    I recently updated the server to use PHP7. I wonder if this could be related?

    I have now temporarely disabled NextGen Gallery Plugin.

    Any idea why this problem is present, and how to fix it? Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter martinperreault

    (@martinperreault)

    Disregard.
    Upating the theme fixed the issue.

    Plugin Contributor Imagely

    (@imagely)

    @martinperreault – Thanks for the update!

    – Cais.

    Thread Starter martinperreault

    (@martinperreault)

    This problem has come back again… Same as originally described in my first post. I have no idea what causes this issue…

    Plugin Contributor Imagely

    (@imagely)

    @martinperreault – Although I can appreciate you seeing this as related to NextGEN Gallery, we do not specifically call the mysql_get_client_info() function from within our plugin’s code.

    Given it was removed in PHP 7.0.0 (reference: https://php.net/manual/en/function.mysql-get-client-info.php) I would suggest looking to other plugins, etc. on your site that might be calling it.

    Thanks!

    – Cais.

    Thread Starter martinperreault

    (@martinperreault)

    Thank you for your feedback.
    Strangely, the problem goes away as soon as I de-activate NEXTGEN gallery plugin…

    I’ll try to investigate if any other plugin could also be the cause of this problem…

    Plugin Contributor Imagely

    (@imagely)

    @martinperreault – It’s possible (given your results) that NextGEN Gallery may be involved in this in some manner, I’m just noting we do not use that specific call to the function in your messages.

    Thanks!

    – Cais.

    Hi Cais,

    I’m having the exact same issue, without the call function.

    Troubleshooting:
    – Deactivated all the plugins, and found Nextgen Gallery Plugin to be the source of error.
    – Reactivated rest of the plugins, except for NexGen Gallery, shortcode for the galleries kept showing.
    – Reactivated Nexgen, shows “Error Thrown”

    Last few changes
    – Installed
    – 1) Linkedin Company Updates 7 connected via API,
    – 2) Re-add text underline and justify

    P.s: I’m guessing, with @martinperreault, the call function may not be related to this plugin, but may be coming from another source, and could be showing due to the plugin not working, revealing the code.

    Plugin Contributor Imagely

    (@imagely)

    @mlaungani – Please start your own topic so we can try to help you with your specific issue on your specific site.

    See https://make.www.ads-software.com/support/handbook/forum-welcome/#post-in-the-best-place

    Thanks!

    – Cais.

Viewing 8 replies - 1 through 8 (of 8 total)
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