PHPMailer

Hi kordas88,
Check your phpMailer code and find the line where object of phpMailer is being created.Now try this piece of code :

$mail = new PHPMailer();
$mail->CharSet = "UTF-8";
$mail->Encoding = "16bit";

Hope this will fix your problem.
Thanks

It may sound stupid, but there actually is no “new PHPMailer” line in any file of my website (i checked that with a script). I’m sure it’s created somehow, but I have no idea, where to find it. I know, that my message is created here:

// AJAX Callback: Send contact form data
if ( !function_exists( 'sc_contact_form_send' ) ) {
	function ancora_sc_contact_form_send() {
		global $_REQUEST;

		if ( !wp_verify_nonce( $_REQUEST['nonce'], 'ajax_nonce' ) )
			die();

		$response = array('error'=>'');
		if (!($contact_email = ancora_get_theme_option('contact_email')) && !($contact_email = ancora_get_theme_option('admin_email')))
			$response['error'] = __('Nieznany e-mail administratora!', 'ancora');
		else {
			$type = ancora_substr($_REQUEST['type'], 0, 7);
			parse_str($_POST['data'], $post_data);

			if ($type=='contact') {
				$user_name	= ancora_strshort($post_data['username'],	100);
                $last_name	= ancora_strshort($post_data['lastname'],	100);
				$user_email	= ancora_strshort($post_data['email'],	100);
                $user_phone	= ancora_strshort($post_data['phone'],	100);
				$user_msg	= ancora_strshort($post_data['message'],	ancora_get_theme_option('message_maxlength_contacts'));
                $user_serv	= ancora_strshort($post_data['service'],	100);

                $subj = sprintf(__('Strona %s - wiadomosc od %s', 'ancora'), get_bloginfo('site_name'), $user_name);
				$msg = "\n".__('Imie:', 'ancora')   .' '.esc_html($user_name)
                    .  "\n".__('Nazwisko:', 'ancora')   .' '.esc_html($last_name)
				//	.  "\n".__('E-mail:', 'ancora') .' '.esc_html($user_email)
                    .  "\n".__('Telefon:', 'ancora') .' '.esc_html($user_phone)
					.  "\n".__('Wiadomosc:', 'ancora').' '.esc_html($user_msg);
                   // .  "\n".__('Us?uga:', 'ancora').' '.esc_html($user_serv);

My host supplier says it should work fine.

The issue seems to be in line:
$user_msg = ancora_strshort($post_data['message'], ancora_get_theme_option('message_maxlength_contacts'));

Try replacing the line by :
$user_msg = sanitize_text_field($post_data['message’]);
Or :
$user_msg = utf8_decode(sanitize_text_field($post_data['message’]));
If issue still persist please send the code of function ancora_strshort()

Thanks

It actually works! Thank you so much for your help!