PHPMyAdmin wp_usermeta problem

  • hetjou

    (@hetjou)


    5 months ago

    Good day

    When I create a new user in WordPress the following happens:

    1. In WordPress > Users: the username, name and email address do not appear. The email that arrives to announce the new user shows the username and email address as blank.
    2. PHPMyAdmin > wp_users: shows the new user details as per normal
    3. PHPMyAdmin > wp_usermeta: does not display the new user at all

    Any advice in this regard will be appreciated. Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • threadi

    (@threadi)

    My guess would be that a plugin you are using is interfering with the storage here. As a test, deactivate all plugins and then create a user. Does it then work as it should? If so, one of the plugins was to blame. You can find the culprit by reactivating the plugins.

    Thread Starter hetjou

    (@hetjou)

    Thank you for your response.

    Disabling plugins and switching to a default theme makes no difference.

    Any other ideas? Thank you.

    threadi

    (@threadi)

    Which WordPress version do you have?

    Have you ever reinstalled the core files under Updates? There is a button there that only exchanges the files and does not change anything in the project.

    Is there any problem under Tools > Site Health that could explain this?

    Do you have entries in the error log when you create a new user? If necessary, could you also activate the debug mode of WordPress?

    Thread Starter hetjou

    (@hetjou)

    I have reinstalled the core files several times. There is no error in the site health or logs. Debug mode does not provide any information either.

    The problem lies in the wp_usermeta file and I don’t have the knowledge to fix this.

    Thank you for your input thus far!

Viewing 4 replies - 1 through 4 (of 4 total)
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