Pickup & Delivery confusion

  • I have added 2 method for SHIPPING (pickup or delivery)

    In the CART page, user is able to pick PICKUP or DELIVERY.
    When user pick PICKUP, the option for SHIP TO A DIFFERENT ADDRESS? is still available.

    This causes users to choose PICKUP, but were still able to enter a SHIPPING ADDRESS.

    Is there a solution?

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  • Thread Starter tomsychau

    (@tomsychau)

    GUESTS They are unable to pick shipping method on cart page due to no address information.

    Logged in USER would have address on file.
    The cart page would should the methods but no option to choose.

    Either scenario, would bring the USER to the 2nd-STEP “SHIPPING”.
    The Sequence of this is very confusion as it would make the user think they had chose SHIPPING already.

    On 3rd-STEP, it would have the option to pick shipping methods.

    I hope I am being clear enough.

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