Pickup Time: Array

  • Hi

    I have enabled this plugin and set up the timeslots I need, however no matter what time slot the customer chooses, once their order is placed and processing, on the backend it does not tell me what timeslot they chose to collect their order.

    It only says “Pickup Time: Array”

    This is shown here: https://puu.sh/FCsnP/a2ffd167b3.png

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Tim Nolte

    (@tnolte)

    @romaan can you provide all the information as specified in the pinned support post. https://www.ads-software.com/support/topic/required-details-for-support-questions/

    Plugin Author Tim Nolte

    (@tnolte)

    @romaan just a heads up that I just tested this out with a fresh install of WordPress 5.4/WooCommerce 4.0.1 and that latest version of our plugin and I’m not seeing this behavior. Once you supply the requested details from our pinned post I’ll be able to dig in further. Thanks!

    Thread Starter Romaan

    (@romaan)

    Hi is there a way I can privately send you this information?

    Plugin Author Tim Nolte

    (@tnolte)

    @romaan you can DM on the WordPress Slack, or on Twitter, if you are not comfortable for some reason to not supply this information in this request.

    Thread Starter Romaan

    (@romaan)

    Hi here are the details:
    Website URL: https://www.shishavibe.com/
    PHP Version: v7.3.17
    WordPress Version: 5.4
    WooCommerce Version: 4.0.1
    Plugin Version: 1.3.12
    WordPress Timezone Setting: London / British Summer Time GMT+1
    WordPress Date Format Setting: Custom jS F Y
    WordPress Time Format Setting: g:i A
    All Plugin Start/End Pickup Time Settings
    Monday To Friday = 15:00-20:00
    Saturday = 16:00-19:00
    Sunday = 16:00-18:00

    Plugin Pickup Time Interval Setting: 10 minutes
    Plugin Pickup Time Delay Setting: 30minutes
    Plugin Pickup Time Open Days Ahead Setting: 7

    Thanks

    Thread Starter Romaan

    (@romaan)

    Hi is there any update?

    Plugin Author Tim Nolte

    (@tnolte)

    @romaan hmm, I thought I tested this and responded, I’ll have to check again. I’m not getting any other reports of this issue. Do you perhaps have invalid data in your closed days? You haven’t implemented any custom code to override any of the plugin functionality have you?

    Thread Starter Romaan

    (@romaan)

    Hi I only have one closed day, which is set for 01/01/2022, so I don’t think this should be the problem?

    I have not implemented any custom code no

Viewing 8 replies - 1 through 8 (of 8 total)
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