• Resolved socialfiremedia

    (@socialfiremedia)


    The part chart I have set on the page doesn’t appear to be responsive. when I resize the browser window it gets cut off.

    Thanks in advanced for your help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @socialfiremedia,

    Thanks for choosing Visualizer!

    I checked this on my test instance and the charts are properly resized for me. Could you please switch to a default theme like Twenty Twenty One and check if the issue still occurs?

    Thank you!

    Thread Starter socialfiremedia

    (@socialfiremedia)

    It’s still not responsive even using a default theme like Twenty Twenty One. Part of the chart gets cut off when you shrink down the browser window

    Hello @socialfiremedia!

    Could you please clear the cache (browser and plugin, if you use any caching plugin) and check again? If this doesn’t help, you could try to install the Health Check & Troubleshooting plugin, enable the troubleshooting mode which will deactivate all plugins, reactivate Visualizer and check if the issue persists. If the problem doesn’t occur anymore, it means it was indeed caused by a plugin conflict and you should reactivate the plugins one by one, until you find the culprit. Then, replace that plugin with an alternative one.

    I hope this helps!

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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