Pinterest error

  • Resolved stanislavrurik

    (@stanislavrurik)


    2 years, 7 months ago

    Hi Guys

    I have here a problem. I installed and connected Pinterest for woocommerce with my website.
    I get this error:
    Could not get feed info. ? Last activity: 54 mins ago – Temporary file: /var/www/vhosts/lraloeverashop.eu/httpdocs/wp-content/uploads/pinterest-for-woocommerce-Ju87gT-tmp.xml is not writeable.
    What to do here?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support pepe0

    (@pepe0)

    Hello stanislavrurik

    Try the information below to see if you can fix it.

    Please follow this steps to restart your feed ingestion.

    1. Go to Settings tab on “Marketing > Pinterest”
    2. Disable “Enable product sync” and save
    — At this point no feed should be present on /wp-content/uploads and no Scheduled actions related to Pinterest —
    3. Enable “Enable product sync” and save
    4. Feed should be recreated and will be updated on Pinterest account on the next 24hs`

    If the above steps have not helped, then unfortunately you will have to wait.
    This is a known issue and we are looking for a solution that should appear in the next update

    Best
    Pepe

    Thread Starter stanislavrurik

    (@stanislavrurik)

    Hi @pepe0

    I tried but it is no working.

    Is there some another way please?

    Thanks

    Plugin Support pepe0

    (@pepe0)

    Hello stanislavrurik

    If that didn’t help, then unfortunately, you’ll have to wait, I’ve been having this problem lately,
    there is an issue that the development team is fixing that is related to yours.
    As you know this can take time.

    Best,
    Pepe

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 4 replies - 1 through 4 (of 4 total)
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