Pinterest / Flipboard aren’t fetched as referrer

  • Resolved topfgartenwelt

    (@topfgartenwelt)


    4 months, 2 weeks ago

    Hi,

    BURST isn’t able to fetch Pinterest / Flipboard as Referrer. In the statistics I see just a few clicks coming from this websites but a short look into Microsoft Clarity shows that there are many views from these resources. That is irritating.

    In the dashboard I always get the information that updating stopped at 65,5%.

    Greetings Kathrin

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi Kathrin,

    Could it be that there are lots of bounced visitors from Pinterest or Flipboard?

    For the update at 65.5 percent, could you enable debugging and let us know what is in the debug log?

    You have two options: installing the WP Debugging plugin (https://www.ads-software.com/plugins/wp-debugging/) or following the instructions below to access the error log. After installing the debugging plugin, visit the Burst Dashboard, then in the top bar you should hover “Debug quick look” and click view file raw. Please let us know what’s in there.

    1. To enable debugging in WordPress, edit the wp-config.php file in the root of your WordPress installation and add the following lines before the line /* That’s all, stop editing! Happy publishing. */:

    define(‘WP_DEBUG’, true);

    define(‘WP_DEBUG_LOG, true);

    define(‘WP_DEBUG_DISPLAY, false);

    @ini_set(‘display_errors’, 0);

    define(‘SCRIPT_DEBUG’, true);.

    1. Save the file.
    2. To check the debug log, locate the debug.log file in the wp-content directory and open it with a text editor.
    3. Please share the error message with us.
    4. To disable debugging, edit the wp-config.php file again and change define(‘WP_DEBUG’, true); to define(‘WP_DEBUG’, false);. Disable debugging on live sites for security and performance.

    Kind regards,
    Hessel

Viewing 1 replies (of 1 total)
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