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Pinterest issue: site doesn’t allow readers to pin content

michellefrank — Sun, 23 Apr 2017 13:03:15 +0000

[ Moved to the Fixing WordPress sub-forum. ]

My site is suddenly blocking readers from being able to pin my content on Pinterest. When I try to pin my content, I get the error message, “Sorry, this site doesn’t allow you to save pins.” I did not change any settings. Because this occurred right after the recent WordPress update to 4.7.4, I wonder if this might have had something to do with it.

I have tried pinning via the share buttons on my site and by manually pasting the URL into Pinterest. I have tried multiple browsers, clearing caches, and logging out of my site first. Same result.

Pinterest is the largest driver of traffic to my site, so I would appreciate any help in getting this resolved quickly. My site is www.flippedoutfood.com.

Thank you,

Michelle

Reply To: Pinterest issue: site doesn’t allow readers to pin content

Sun, 23 Apr 2017 15:30:16 +0000

I’m having the same problem and would love any help! We wrote to Pinterest and this was their (not so helpful) message to my assistant: https://screencast.com/t/Kw7iQJHMEd

But since not EVERYBODY is having an issue, I think there could still be a workaround.

Reply To: Pinterest issue: site doesn’t allow readers to pin content

brandinginasiaadmin — Mon, 24 Apr 2017 02:20:57 +0000

Having the same issue. They said “We are working on it” then closed the topic on the ticket.

Reply To: Pinterest issue: site doesn’t allow readers to pin content

krummschmidt — Mon, 24 Apr 2017 16:11:37 +0000

Thank you!

Reply To: Pinterest issue: site doesn’t allow readers to pin content

Mon, 24 Apr 2017 16:53:54 +0000

Same problem …

Reply To: Pinterest issue: site doesn’t allow readers to pin content

michellefrank — Tue, 25 Apr 2017 12:41:15 +0000

I think the problem is on WordPress’ side. I noticed it immediately after the update. Just to be safe, I also contacted Pinterest (with the same “we are working on it” response) and my theme developer, who told me that it was a WordPress issue and that a lot of people were affected. It’s been crickets from WordPress, though. Sigh.

Reply To: Pinterest issue: site doesn’t allow readers to pin content

Bryan Eggers — Mon, 01 May 2017 21:52:45 +0000

It took me a while to figure this out but the problem
was that my firewall had blocked the IP address 54.236.1.11.
Once I whitelisted that IP everything worked fine again.

Reply To: Pinterest issue: site doesn’t allow readers to pin content

DesignFreeLogoOnline — Tue, 02 May 2017 15:28:29 +0000

I tryed to disable the firewall, also looked at the ip, nothing helped, I think it is in the code of WordPress that blocked this sharing image options.
It is also blocking images at tumblr, not only pinterest.

Reply To: Pinterest issue: site doesn’t allow readers to pin content

Markus @ Packdenkoffer.com — Thu, 04 May 2017 18:06:55 +0000

Same Issue. Hope that it will be solved quickly.

Or does somebody have a good idea?

Reply To: Pinterest issue: site doesn’t allow readers to pin content

mikhail0000 — Thu, 11 May 2017 11:41:21 +0000

I have the same problem. Pinterest support wasn’t very helpful. What I managed to discover is pinterest crawler has no problem accessing our site via plain HTTP, but fails to fetch it over HTTPS.