Pinterest Product Variation ID Issues

  • Resolved l_mason

    (@l_mason)


    4 years, 10 months ago

    I have a WordPress site with WooCommerce products that have variations. Pinterest is stating that we’re sending in Product ID upon the Add To Cart Event and that it doesn’t match the Product ID in the Catalog Feed. It should be sending the Variation ID since our Catalog does not contain the main product, just the variations.

    A similar problem occurs for the Page Visit Event. Product variations don’t have their own page which would enable them to send in their variation Product ID. Instead you visit the main product, which sends its ID which doesn’t match the variation ID in the Catalog Feed. Can this be fixed? If not, is there a way to not send Page Visits for products with variations?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    Hi,

    For variable products you need to have item_group_id. Its value must be the ID of the parent item (main item).

    This is how variations are recognised and grouped together.

    You can find more info here, under optional product identifiers: https://help.pinterest.com/en/business/article/before-you-get-started-with-catalogs

    So the solution is to update your feed and use item_group_id.

    Thread Starter l_mason

    (@l_mason)

    Main product id=2260. Variations ids=2261, 2262. Price=10, 20 respectively.

    Here is a Page Visit Event of that product:
    Event Data
    Line Item 0
    Product ID: 2260
    Product Category: Bingo Cards
    Product Price: 10

    The ID here is the ID of the main product.

    This is what Pinterest is reporting:
    “Too few of the Product IDs included in your Page Visit events match the Product IDs in your Catalog.”

    This message is correct because the main product ID of variable products are not in the feed as “id”. The feed does have entries for each variation (i.e. 2261 and 2262) with the item_group_id as 2260.

    Since the Event is including the product price of the first variation (10), it would seem it should show the id of the first variation (2261) as well, not the parent product id.

    Plugin Author PixelYourSite

    (@pixelyoursite)

    Here’s a another quote from the same source, this time about the tag:

    “The product_id data passed in the tag must match the “item_group_id” or “id” provided in the data source”

    That’s exactly what we do for variable products.

    So, if your feed uses item_group_id for each variation of a variable product correctly, things should work fine.

    It works the same for Facebook, Google or Pinterest.

    Hi – im having a similar issue with product IDs and pinterest. It says too few product ID’s match. I think they want the WP-assigned number, not my SKUs (sigh) – is this correct?

    1- I just want to check that I am using the right numbers now! So I have a column for product ID and for group ID, in the pinterest feed. I believe the product ID’s for a product with 2 variants are 10101 and 10102. I found these under Product page > Product Data > variations. The group ID is the same format at 10092, and I can only find this on the main products list, does this sound right?

    2- I exported my products into a CSV file so I could manage all 200+ items. I see what i *think* is the product ID column that says ￥é?ID. but I don’t see a group id. Is there a way to get the Group ID without combing through all the individual products?

    any help so very much appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
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