Piwik Error: website id was set to ‘0’

  • Resolved Rafael

    (@jordh)


    5 years, 10 months ago

    Hello,

    around March 28th, Piwik stopped tracking almost any visitor to our page. The only apparent error messages are those two:

    Piwik error: An unexpected website was found in the request: website id was set to ‘0’ .

    – Found on the WordPress Admin Dashboard

    Unknown (Id 0) – The page does not exist.

    – Found on the Matomo settings

    It appears that WP-Matomo has “forgotten” the Website ID, which should be ‘1’ accourding to Matomo, but is set to ‘0’. However, I cannot find where to correct this issue.

    I have already cleared the WP-Matomo cache under settings > support.

    WordPress, Matomo and WP-Matomo are all up-to-date.

    Regards, Rafael

Viewing 1 replies (of 1 total)
  • Thread Starter Rafael

    (@jordh)

    For some reason, re-entering the exact same authentication token (I was just reaching for straws) fixed the issue.

    I hope this helps someone with the same issue as me.

Viewing 1 replies (of 1 total)
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