Pixel Code will not load

  • Resolved erhardsc

    (@erhardsc)


    7 years, 5 months ago

    I’ve looked through other support tickets related to this question and I still can’t seem to get my Facebook Pixel to load.

    I repeatedly get this error message:
    The Facebook pixel code on this page didn’t load, so no information was sent to Facebook

    I’ve tried clearing all cache through the hosting provider and clearing all page cookies but nothing seems to work.

    Any ideas?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    please, check about any AdBlocker extensions you have activated in the browser.
    I opened your website and also me your same issue, but I paused my AdBlocker extension and I saw pixels fired correctly.

    Unfortunately, it’s not a problem of the plugin but of these blocker extensions that block the Facebook resources and impede the code to track.

    Thread Starter erhardsc

    (@erhardsc)

    Thank you! That worked for me

    Plugin Author Antonino Scarfì

    (@antoscarface)

    Great! ?? Have a nice day.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Pixel Code will not load’ is closed to new replies.