Pixel doesnt track my sales

I’ve exactly the same problem, even the “add to cart” event is not tracked anymore

Hi @hicham1992,

My check shows you’re either activating the Facebook pixels twice or you have the same pixel event set up twice: https://d.pr/i/XV1xPv

I’d recommend using the Facebook pixel helper addon to troubleshoot and resolve the above error. I hope this help!

Hi @pixelmm,

Please create a new thread and describe the issue you’re experiencing so we can help out.

Cheers!

@sukafia thanks a lot i will check it again and see if it workes

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.