Pixel ViewCategory customevent not working with Elementor Pro Archives

  • Resolved abdulsamad544

    (@abdulsamad544)


    3 years, 8 months ago

    I have been debugging this issue myself to look where the problem is. This plugin works good with Storefront default category pages template. But when we shift to Archive templates made with Elementor Pro, Custom tracking event “ViewCateegory” has missing content_ids and contents array. Any work around for this issue? Perhaps Elementor Pro archive products widget doesn’t publishes required data that this plugin uses.

    The page I need help with: [log in to see the link]

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  • Hi there!

    But when we shift to Archive templates made with Elementor Pro, Custom tracking event “ViewCateegory” has missing content_ids and contents array. Any work around for this issue?

    Since things are working fine with Storefront and default templates, the best source of support here would be to reach out to Elementor support at https://elementor.com/support/.

    I’ll mark this topic as solved for now. Please feel free to open a new topic if you have any other questions.

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