Place Order Button does nothing

  • Resolved ashishsangal

    (@ashishsangal)


    4 years, 7 months ago

    Hi, I am working on a client’s website where I have integrated Stripe for WooCommerce. After connecting the stripe account and completing all settings when I test the payments Place Order does nothing. It simply refreshes the page and doesn’t process the payment.

    I am not sure what I did wrong? On WooCommerce payment settings Connect Test shows success and stripe account as active. Happy to share more details.

    • This topic was modified 4 years, 7 months ago by ashishsangal.
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  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @ashishsangal,

    I received your email to our support system and reviewed your checkout page. The Stripe plugin relies on the jQuery BlockUI plugin which comes packaged with WooCommerce. That JS file is loaded as a requirement of the WooCommerce checkout.js script.

    However, I see on your checkout page that the BlockUI plugin is not being loaded and that results in a JS error when you click the Place Order button.

    I also see that your theme is loading its own version of jQuery which is not best practice because WooCommerce loads it as a dependency and you will get multiple conflicting jQuery versions.

    Kind Regards,
    Clayton

Viewing 1 replies (of 1 total)
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