• Resolved Fedep

    (@federicopalumbo)


    If I use a coupon, when I click on Generate Order button, if i click twice or more I’ll generate more orders.

    I don’t know if it is the case of paying with paypal, but is sure this bug work for coupons.

    Greetings
    Federico

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, please can you share the step by step instructions you took to produce this issue. I want to make sure I understand your issue correctly and want to also carry out a test myself.

    Thank you.

    Thread Starter Fedep

    (@federicopalumbo)

    Just click fast twice or more.

    For the moment I solved by adding a JavaScript in the PHP that hide the div with the button.

    Bye
    Federico

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Just click fast twice or more.

    Sorry but I don’t understand. Please read below.

    Generate Order button

    Are you talking about creating new orders in the admin panel? Or are you talking about creating new products in the admin panel? Or is it something else?

    Kind regards.

    Thread Starter Fedep

    (@federicopalumbo)

    Hello
    the Generate Order is the button that see the client, it is to generate the order after using a coupon

    Thanks
    Federico

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, please send me a screen capture so I know exactly what you mean. My apologies.

    Kind regards.

    Thread Starter Fedep

    (@federicopalumbo)

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Thank you for providing the screen capture. Now I know what you are talking about. You are offering a 100% product discount as per the following instructions.

    https://wp-express-checkout.com/free-product-checkout-process-100-discount/

    Is your site running a cache plugin? Does your server run any cache system?

    Kind regards.

    • This reply was modified 2 years, 1 month ago by mbrsolution.
    Thread Starter Fedep

    (@federicopalumbo)

    No, any cache.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Okay, thank you for letting me know. In that case, can you carry out the following troubleshooting steps. Let me know how you go.

    https://wp-express-checkout.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Thank you.

    Thread Starter Fedep

    (@federicopalumbo)

    Sorry I can’t carry out these procedures at the moment because I call your plugin from a functions.php

    Anyway I think you understood the problem.
    If you already have some mechanism to avoid multiple clicks on the buttons is ok may be that are not working on my case

    Greetings
    Federico

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    If you already have some mechanism to avoid multiple clicks on the buttons is ok may be that are not working on my case

    This might be due to the fact that you are call our plugin using a function. If this was a normal issue many would have already reported this to us. For testing purposes, try running the plugin without calling it from your function to see if the issue is resolved.

    Kind regards.

    Thread Starter Fedep

    (@federicopalumbo)

    Hello
    if I use the link URL present in the Admin > Edit Product I have the same problem, I tested right now.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, unfortunately I cannot reproduce this issue myself. This could be related to your sites configuration. However, I have submitted a message to the developers to investigate further your issue.

    Kind regards.

    Thread Starter Fedep

    (@federicopalumbo)

    Still have this problem, please make a fix to solve duplicated orders.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, are you running the latest version 2.2.4 in your site?

    Kind regards.

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘place order button generating more orders’ is closed to new replies.