Placed Order Event variable in Klaviyo

  • Hi there,

    I’m trying to create a replenishment email flow in Klaviyo.

    My site is synced with Klaviyo, and I have an abandoned cart email which contains a rebuild cart key. This means that when a customer clicks on the “return to cart” button, their cart is recreated on my site.

    I’m trying to do the same thing with a replenishment email, where the email will have a button that says “re-order” and that will take them to our site where their cart will be pre-filled with their previous order.

    Because the email is triggered by the Placed Order Event from Woocommerce, is it possible to include an event variable that is passed to Klaviyo that would allow that order to be rebuilt later, by clicking on the re-order button?

    Thanks,

    Richard.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author klaviyo

    (@klaviyo)

    Hi Richard,

    I think there is more to your problem that just having a rebuild cart key. It is unclear what would trigger a replenishment flow. Is it just part of the flow triggered by Placed order event after x amount days?

    Will the replenishment be for the same line items of the Placed Order event that triggered this flow?

    The tricky thing about it is that unlike Started Checkout, this is a brand new cart being created as opposed to an existing cart that is still pending awaiting for the user to make the purchase.

    You would need a custom plugin to Woocomerce to make such a thing work in conjunction with Klaviyo. The custom plugin would need to expose an endpoint that could be linked in the Klaviyo flow emails. Klaviyo would pass that endpoint the order id of the Placed Order event and then this endpoint would create a new cart with the same contents of the previous order.

    Does that explanation makes sense? I am not sure if such 3rd party plugin already exists or if you have the developer resources to implement such a thing.

    Thread Starter rd825

    (@rd825)

    Thanks, at the moment I think I’ll just link each product they purchased back to that product. That seems a lot easier! I have another question, but I’ll start a new topic for that…

Viewing 2 replies - 1 through 2 (of 2 total)
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