Placeholder text does not disappear on “focus”

  • Resolved rootscreative

    (@rootscreative)


    6 years, 5 months ago

    Hi there,

    We are using the MailChimp for WordPress plugin for a sign-up form on the homepage of a client’s website. We can’t work out why the placeholder values appear as placeholder values (e.g. placeholder=”Placeholder Text Here”) in the form code itself in the plugin settings, but when previewed on the live site, appear as “<span>Placeholder Text Here</span>” above the <input> fields in the DOM.

    This behavior seems to mean that the placeholder text does not disappear on FOCUS (e.g. when the user clicks in the box and starts typing) as is customary for placeholder text.

    Any help with this would be much appreciated. The form in question can be found here https://www.philipdennis.co.uk/#mc-newsletter-sign-up.

    I have found this issue when testing the website in Google Chrome and Mozilla Firefox in Windows 10. Our client has tested the site in Internet Explorer and Edge and get the same issue. All relevant plugins seem to be up to date, along with WordPress itself and Chrome.

    Thank you very much!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    That is not something that our plugin does. Can you please switch to default WordPress theme for a minute and test if this is resolved? This will rule out if the theme has JavaScript that is doing it or some other plugin.

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies for awhile I will now mark this topic as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW topic. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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