Plantage du site

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  • Hello, @cdl38
    I hope you are doing well!

    I can understand that you had some issues when you activate the plugin. Please be informed that we perform the compatibility test on a daily basis. Till the last test with the latest version of Elementor and WordPress, I haven’t found any issue in my development environment. Everything seems to be working fine.

    Since you’ve encountered an issue, you should have contacted our Support Center regarding the issue. But, Without consulting us further, you have rated our plugin 1-Star which is unexpected! We are continuously working on improving our plugin in every aspect but this kind of rating discourages us badly!

    However, if you want us to inspect the issue further, then kindly create a ticket at our Support Center. You will find the link to our support center on the USEFUL LINKS section of the Plugin Details page. Our Support team will check the issue properly and try to provide you with a resolution as soon as possible. I hope you will give a second thought to the review you have given based on the resolution.

    Looking forward to your response and we are always here to assist you.

    Best Regards,
    Prosenjit

    Plugin Author Ataur R

    (@ataurr)

    Hi @cdl38

    It looks like this issue is due to your memory limit on your server.
    Increase your server PHP memory limit from the wp-config.php file or php.ini file. If you don’t have an idea about it. Please contact your hosting provider and ask to increase
    * PHP memory_limit = 512M
    * max_execution_time = 300

    If this is not resolved, you can reply back so we can help you with this.

Viewing 2 replies - 1 through 2 (of 2 total)
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