• Resolved evmath05

    (@evmath05)


    Every page on my website that includes lists will not display the lists. Pages with calendars and team rosters will not display. Every page has the proper lists selected as well as the short codes. Calendars showing games played, player lists showing team rosters, and league leaders showing top players in the league have always been able to be displayed now they are all blank on the website and when I go the actual player list and or calendar it shows blank.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter evmath05

    (@evmath05)

    Up

    Roch

    (@rochesterj)

    Hi!

    Thanks for reaching out and I’m sorry for the trouble.

    The first thing we usually do is to disable all plugins and any custom code.

    Please briefly switch to rookie or twenty seventeen and disable your plugins so we can see how it works.

    Thanks!

    Thread Starter evmath05

    (@evmath05)

    Appreciate the response Roch! So I have figured out the problem. It appears since the last update something happened to where if a season, team, calendar, or player list were created before the update it will create some sort of glitch where it locks everything for a certain date range on the player list and on the team page it doesn’t display anything. If I create a new team, put them in a new season , calendar, and player list they work fine but my old seasons, teams, calendars, and player lists have issues. I have included a link to the screenshots showing everything from one of our teams called 2 Deep. You’ll notice the team page is blank meanwhile on the back end where we edit the team page a short code for the event list is there then we go to calendars and it shows the same short code as well as 48 games played for the team. Then I showed the player list where it won’t allow me to change the date even though I have never seen player lists with dates attached to them.
    https://wr-league.com/wpglitch

    Thread Starter evmath05

    (@evmath05)

    Also I switched to rookie and disabled all the plugins then activated SportsPress and the issue was still there.

    Thread Starter evmath05

    (@evmath05)

    ??

    Plugin Contributor Savvas

    (@savvasha)

    Hi @evmath05,

    It seems to be a Theme issue. For some reason the page of League Leaders is not rendering. You said that you switched to Rookie theme and the the behavior was the same? Did you try to purge any cache you use?

    Thanks,
    Savvas

    Thread Starter evmath05

    (@evmath05)

    It’s not a theme issue I switched to rookie and the same thing happened. I can create new seasons, new teams, new player lists, new calendars, etc… and they show just fine. I turned off all the plug ins and turned just SportsPress Pro on and the same issue. Anything that was created before the most recent update doesn’t work properly. Seasons, teams, player lists, calendars, etc… I think league tables may be the only thing that works. How would I go about purging the cache? Haven’t tried that

    Plugin Contributor Savvas

    (@savvasha)

    Hi @evmath05,

    You seem to have cache system called wpsol-minification (?) I couldn’t identify which plugin it is. Maybe it is a feature of your theme?

    Also if you are a SportsPress PRO user why not seek for Premium support opening a ticket at https://support.themeboy.com/ ?

    Thanks,
    Savvas

Viewing 8 replies - 1 through 8 (of 8 total)
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