Player not working

  • Resolved BlogAid

    (@blogaid)


    5 years, 4 months ago

    I upgraded to 8.0 and the player is no longer working. Today updated to 8.0.1 and same. Used WP Rollback to downgrade to 7.5.4, no joy. I purged WP Fastest Cache and Cloudflare cache between each change.

    FYI, the download link opens a new window and that plays fine, so I believe the file and connection to it are good.

    The page I need help with: [log in to see the link]

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  • Thread Starter BlogAid

    (@blogaid)

    I store my files at AS3 and heard rumor that all AWS services are having trouble with their DNS resolution, so maybe that is the issue. However, not sure why the podcast plays when you click the Download link. It doesn’t play when clicking the link to open in a new window and still not playing on the site.

    Plugin Support Shawn

    (@shawnogordo)

    Please go here:
    https://www.blubrry.com/contact/
    Click the Select link underneath All Other Inquiries and choose Technical Support. Fill out the form with your questions and someone will get back to you with assistance.

    Thread Starter BlogAid

    (@blogaid)

    Thank you!!! Sent the request

Viewing 3 replies - 1 through 3 (of 3 total)
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