Player not working in Elementor popup

  • Resolved tyutmanov

    (@tyutmanov)


    3 years, 5 months ago

    Hi,

    I created a playlist and it works fine, but when I add it to an Elementor popup it doesn’t play. The controls don’t work and I can’t find what the problem might be.

    I hope someone can help. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author smartwpress

    (@smartwpress)

    Hi, can you please send the URL to your website? I will take a look.

    Thread Starter tyutmanov

    (@tyutmanov)

    https://victoriabeits.com/elementor-590/

    Also, the LICENSE button does not work correctly. It adds the domain name and the page name to the address. Thanks!

    Plugin Author smartwpress

    (@smartwpress)

    Hi,

    Regarding the license button, please add https:// or https:// in front of the URL.

    Regarding the player functionality, I need to take a deeper look on this. Can you please send me a private message using the contact form on our website – https://smartwpress.com/contact-us/ – and send me access credentials?

    Thanks!

    Thread Starter tyutmanov

    (@tyutmanov)

    Regarding the license button, please add https:// or https:// in front of the URL.

    Ok.

    … and send me access credentials?

    Sorry, but I do not provide access to my sites to third parties. You shouldn’t tackle this issue privately. I have introduced you to your plugin error. Try to fix them on your test sites and issue an official update.

    Plugin Author smartwpress

    (@smartwpress)

    Ok, thanks! I will check it and prepare a fix for this.

Viewing 5 replies - 1 through 5 (of 5 total)
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