Please check your internet connection and try again.

  • OK, three issues, first…page hits arent showing up in the stats.

    I have reset the plugin and have been trying to troubleshoot this but nothing seems to be working. I go to the blog from various parts of the world and those hits are not registering…or any other users.

    Second, under Visitor IP in settings I am seeing Please check your internet connection and try again. Which doesnt have sense? Since I am on the internet? So, why the message?

    How do I reset the stats to zero?

    Thank you for your help, any troubleshooting tips on why hits arent being displayed would be great.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter troppmann

    (@troppmann)

    Also, in the ip section of the stats:

    #hash#

    Reza

    (@reventon94)

    Hi,

    Thank you for reaching out to us. I hope this email finds you well.

    All these issues happened because of the misconfiguration of the plugin and I guess all of them would be resolved after resetting the plugin. Please watch the following video and reset the plugin. Then reach out and provide me with your feedback.
    https://www.dropbox.com/s/qym9j3obsvcvi97/Cleaning%20WP-Statistics%20database.mov?dl=0

    I will provide you with another solution if resetting the plugin cannot be helpful.

    Best,
    Reza

    Thread Starter troppmann

    (@troppmann)

    Hello and thank you for getting back to me…much appreciated…

    OK, reset, done.
    Tables cleaned.

    On the visitor IP tab I am still seeing Please check your internet connection and try again.

    Will test and see if stats are coming back. Again, thank you for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
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