Please choose product options by visiting…..
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Please help ! I have a drop releasing at 12 PM today and I keep randomly getting hit with this error “Please choose product options by visiting “PTC Forever” Tee.” when trying to add a size variant to my cart
The page I need help with: [log in to see the link]
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Here is a copy of my status report
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Hide errors from visitors: ? ### Active Plugins (17) ### Advanced Custom Fields: by Elliot Condon – 5.9.3 AfterShip - WooCommerce Tracking: by AfterShip – 1.10.0 – Installed version not tested with active version of WooCommerce 4.7.1 All In One WP Security: by Tips and Tricks HQ Peter Petreski Ruhul Ivy – 4.4.4 Autoptimize: by Frank Goossens (futtta) – 2.7.8 CartFlows: by CartFlows Inc – 1.5.22 – Installed version not tested with active version of WooCommerce 4.7.1 Elementor: by Elementor.com – 3.0.14 Elementor - Header, Footer & Blocks: by Brainstorm Force Nikhil Chavan – 1.5.3 HT Mega - Absolute Addons for Elementor Page Builder: by HasThemes – 1.4.7 Jetpack by WordPress.com: by Automattic – 9.1 Ozark Plugin: by GradaStudio – 1.0.0 Plugin Detective - Troubleshooting: by N Squared – 1.1.8 Slider Revolution: by ThemePunch – 6.2.17 WooCommerce: by Automattic – 4.7.1 WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.8 – Installed version not tested with active version of WooCommerce 4.7.1 WooCommerce Shipping & Tax: by Automattic – 1.25.3 – Installed version not tested with active version of WooCommerce 4.7.1 WooCommerce Stripe Gateway: by WooCommerce – 4.5.5 – Installed version not tested with active version of WooCommerce 4.7.1 WP Fastest Cache: by Emre Vona – 0.9.1.2 ### Inactive Plugins (1) ### WP STAGING: by WP-STAGING – 2.7.8 ### Must Use Plugins (1) ### WP STAGING Optimizer: by René Hermenau – 1.3 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: ? Page visibility should be public Cart: #25 - /cart/ Checkout: #26 - /checkout/ My account: #27 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Ozark Version: 1.0.0 Author URL: https://themeforest.net/user/gradastudio Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: ozark/woocommerce/archive-product.php ozark/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0 ozark/woocommerce/cart/mini-cart.php ozark/woocommerce/content-product.php ozark/woocommerce/content-single-product.php ozark/woocommerce/loop/add-to-cart.php ozark/woocommerce/loop/loop-end.php ozark/woocommerce/loop/loop-start.php ozark/woocommerce/loop/orderby.php ozark/woocommerce/loop/pagination.php ozark/woocommerce/loop/price.php ozark/woocommerce/loop/result-count.php ozark/woocommerce/myaccount/my-account.php ozark/woocommerce/myaccount/navigation.php ozark/woocommerce/product-searchform.php ozark/woocommerce/single-product/product-image.php ozark/woocommerce/single-product/related.php ozark/woocommerce/single-product/sale-flash.php ozark/woocommerce/single-product/up-sells.php ozark/woocommerce/single-product.php ozark/woocommerce/taxonomy-product_cat.php version 1.6.4 is out of date. The core version is 4.7.0 ozark/woocommerce/taxonomy-product_tag.php Outdated Templates: ? Learn how to update ### Action Scheduler ### Canceled: 1 Oldest: 2020-10-31 13:10:57 -0400 Newest: 2020-10-31 13:10:57 -0400 Complete: 105 Oldest: 2020-10-27 13:19:21 -0400 Newest: 2020-11-27 09:32:12 -0500
Hey there! Your site says coming soon so I’m not able to test out the issue, but a good place to start would be to test if this is either a conflict with your theme or with another plugin.
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The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Hello , I did all that and the problem is still relevant !
Thanks for all the tips everyone! @cj6199 were you able to try any of the suggestions folks had? Did any of the work for you?
Hey there, since I haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
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