Please choose product options by visiting..

  • Resolved KrackMedia

    (@krackmedia)


    2 years, 1 month ago

    Version 2.1.6 of the wholesale plugin caused a problem on our Woo retail product pages that had options. Choose your option and try to add to cart, but you’d get the “Please choose product options by visiting (product page name)” message.
    A secondary problem was that our FAQ page built using Divi Builder wouldn’t function properly. The accordions wouldn’t open.
    When we rolled back the wholesale plugin to v2.1.5.1, problems were resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi @krackmedia thanks for the bug report.

    Are you seeing any specific errors in the JavaScript console (especially in regard to the latter?)

    Also are there any PHP error logs relating to the issue that show up when you try to replicate the issue?

    Can I also confirm what version of Divi and WooCommerce you are on?

    I will try to replicate both of these issues today and report back.

    Looking forward to solving this for you.

    Plugin Support Fauzan Azizie

    (@fauzanade)

    Hi @krackmedia,

    I’ve tried to replicate this issue on my testing environment and it seems the latest version of our WooCommerce Wholesale Prices works okay with the Divi theme. Do you perhaps use a third-party add-on for your Divi Builder as well?

    In order for us to debug this issue further, do you mind sending more information via our support channel here: https://wholesalesuiteplugin.com/support/support-request-form/

    Thanks in advance! Looking forward to helping you get to the bottom of this!

    Best Regards

    Thread Starter KrackMedia

    (@krackmedia)

    Moved to your support portal.

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    Thanks @krackmedia looking forward to figuring this out for you. I’ll close this thread off for now.

Viewing 4 replies - 1 through 4 (of 4 total)
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