Contact form 7 not finishing load

Hi

Just checked it.
Can you tell me CF7 and WP versions.

It appears the contact form works, but it never resolves for the person sending a message. It never says “your message has been sent” or anything, so they (including myself) end up sending more than one message.

WP version 3.6.1
CF7 version is 3.5.3

Thanks for taking the time!

Do try reading the plugin’s FAQs.
https://contactform7.com/faq/#The_spinning_arrow_icon_shows_up_once_I_submit_a_form

I have the same problem with YannProrisk
my case is make contact form 7 in multi-step (sure I used plugin multi-steps)
but I received email from this form in last step
and It show loading and still loading ..
not end, not show confirmation message, or anything to know it’s finish
until I received email from that form.

finally I solved this problem finished by myself in this afternoon
(I waste many time to try to solved this problem about 2 days,
I can’t find anything solved my problem
and I have found any solution and test that -> “cformsII” and it’s not work for me)

I input this code in Additional Setting on last step
on_sent_ok: "console.log('ok');"
and then save this config

when I use this form after that it’ll show confirmation message to me
It’s surprise me too much
’cause I input this script for test work flow in this plugins
but it’s solved my problem to me now.

??

@esmi, that doesn’t help me at all, since I have too many plugins to deactivate and there is no “default” theme. I purchased the theme and this is the contact form they recommend are are compatible with. Their “solution” in the faq is not a solution at all, but a “try this” suggestion, with no resolve.

there is no “default” theme

Pardon? The Twenty Thirteen theme is the current default WordPress theme.

again – that is not a solution. The form should work in a theme it’s supposed to be compatible with. Also it’s a full website, not only a blog… so there is branding and much more in place. I won’t be reverting to Twenty Thirteen because they can’t figure out why the swirly arrow keeps going and doesn’t notify the user the form was sent.

That’s standard troubleshooting – and temporary. There is no one-size simple fix to something like this. If the theme is supposed to be compatible, have you asked the theme developers?

There is no magic bullet in these situations. This is just the start of basic troubleshooting and is a process of elimination deliberately designed to locate the root cause as quickly as possible by first removing the most obvious and common culprits via a series of (often) temporary steps.

Do you want to locate and, hopefully, fix the problem on your site? If “yes”, then please help us to help you and carry out the changes that we suggest.

Your theme & plugin settings are saved in your database and should be retained for future use.

Don’t know if it’s relevant, but you might want to check on this showing at the bottom of your site:

<!-- WP Super Cache is installed but broken. The constant WPCACHEHOME must be set in the file wp-config.php and point at the WP Super Cache plugin directory. -->

I will ask the theme developers. Thanks everyone. As I mentioned, I am getting the emails, but the person who sends never knows for sure that it was sent.

I have same issue – “circular arrow just keeps turning and turning and never completing the task”. When I look at the response of a POST submission I see following:

<br />
<b>Warning</b>:  unlink(C:\xampp\htdocs\xxx/wp-content/uploads/wpcf7_captcha/256345943.png): Permission denied in <b>C:\xampp\htdocs\xxx\wp-content\plugins\really-simple-captcha\really-simple-captcha.php</b> on line <b>219</b><br />
<br />
<b>Warning</b>:  unlink(C:\xampp\htdocs\xxx/wp-content/uploads/wpcf7_captcha/256345943.txt): Permission denied in <b>C:\xampp\htdocs\xxx\wp-content\plugins\really-simple-captcha\really-simple-captcha.php</b> on line <b>219</b><br />
{"mailSent":true,"into":"#wpcf7-f7-p102-o1","captcha":{"captcha-432":"http:\/\/www.mysite.com\/wp-content\/uploads\/wpcf7_captcha\/1967001199.png"},"message":"Your message was sent successfully. Thanks."}

So “Permission denied” is the issue, but I did not solve it yet. Hope this gives you a hint.