Please read and follow the following guidelines before opening a new topic

  • Plugin Author Greenweb

    (@greenweb)


    11 years, 9 months ago

    First, make sure the plugin is up to date
    Second, have a look around the forums for a similar topic as your problem may already be solved
    Third, to test what’s wrong, disable all your other plugins and switch to the default WordPress theme. If the problem does not go away, open a support topic, if not, figure out which plugin is the cause of the problem and open a thread mentioning both plugins
    Finally, if you decide to open a new thread, Use this template:

    WordPress version:
Plugin Name and version:
I did this:
I expected the plugin to do this:
Instead it did this:

    https://www.ads-software.com/extend/plugins/easy-sign-up/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Greenweb

    (@greenweb)

    If you are looking for support regarding Easy Extra‘s please look here: https://www.beforesite.com/support-forums/forum/easy-extras/

    I am using version 3.6
    Easy Sign Up version 3.1.3

    When I go to the Easy Sign Up Options page but there is nothing but a blank page. If I turn the position: relative off on the .postbox with my developer tools the page showes up. I thinks I am seeing the whole page, but not sure.

    The other thing is I am not receiving any emails. I redirects to the right page, but emails never show up. I have checked my span folders. Could this be because I am working on a local install of wordpress?

    Please let me know what I can do to fix these problems
    Thanks
    lewylew

    Plugin Author Greenweb

    (@greenweb)

    Yes your email issue is due to you working on your local host.
    As to the options page issue:

    Third, to test what’s wrong, disable all your other plugins and switch to the default WordPress theme. If the problem does not go away, open a support topic, if not, figure out which plugin is the cause of the problem and open a thread mentioning both plugins

    Plugin Author Greenweb

    (@greenweb)

    Mod please close Topic

    @lewylew81 – please start your own thread – this thread is not for new questions – now closed by request of the plugin author.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Please read and follow the following guidelines before opening a new topic’ is closed to new replies.