Please read if your issue is “Cookie banner is not visible”.

  • Plugin Author WebToffee

    (@webtoffee)


    3 years, 7 months ago

    Here are few points from plugin authors to look for in case the cookie banner is not visible on your site.

    1. Clear/purge the site cache via your caching plugin and from server level, if any, for the changes to appear in the front end.

    2. Ensure that the wp_footer() and wp_head() functions are called in the WordPress site theme’s template files.

    3. While testing, if you have once responded to the cookie banner, it won’t be shown again in the same browser session soon unless you clear the cookies because the user preference is saved in plugin cookies as explained in the plugin description page. So, please try visiting the site in a private or incognito window or clear browser cookies to see the banner again.

    5. The plugin relies on javascript and CSS to run similar to any other plugin. So kindly ensure that you have no plugins or settings in place in your site that would block these.

    4. Last but not least, ensure that the cookie banner is enabled under plugin settings GDPR Cookie Consent menu > Settings > General.

    If you have checked all these and the issue still persists, please create a topic here with your site URL included.

    DO NOT POST YOUR ISSUE UNDER THIS POST.

  • The topic ‘Please read if your issue is “Cookie banner is not visible”.’ is closed to new replies.

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